Customers Bank Safety Rating
Customers Bank's safety rating is grade A, a Bank Health Score of 92/100 built from FDIC call report data. That ranks #578 out of 3,960 FDIC-insured banks nationally (top 15%). The rating weights Tier 1 capital (35%), loan quality (30%), liquidity (25%), and profitability (10%); Customers Bank's best component is liquidity (100/100) and its weakest is profitability (76/100).
This page answers a common banking-safety question: Customers Bank Safety Rating. The answer draws on FDIC Call Report filings, the quarterly disclosure every FDIC-insured bank submits covering capital, assets, loans, deposits, and earnings. Call Report data is one of the most comprehensive bank-level public-records systems in the U.S. financial system. Why this matters for depositors: most U.S. consumer deposits are FDIC-insured up to $250,000 per depositor per insured bank, so bank failure does not directly threaten typical retail deposits within that limit. But the bank-health analysis is still useful for above-limit deposits (small businesses, treasurers, high-net-worth depositors) and for understanding the broader stability of regional banking.
The detailed answer below uses the actual FDIC Call Report numbers, explains how to read them, and translates the regulatory accounting into the depositor-relevant interpretation of the question.
Customers Bank Safety Rating Breakdown
- Overall rating
- Grade A (92/100)
- National rank
- #578 of 3,960
- Tier 1 capital (35%)
- 94/100
- Loan quality (30%)
- 90/100
- Liquidity (25%)
- 100/100
- Profitability (10%)
- 76/100
Source: FDIC Call Report data. The BankHealth safety rating is an editorial composite, not an official regulatory rating.
A grade A rating places Customers Bank among the stronger FDIC-insured banks on the composite — strong capital with manageable risk on the other factors. Nationally it ranks in roughly the top 15% of the 3,960 banks we score.
Key Data
| Metric | Value | Score |
|---|---|---|
| Tier 1 Capital Ratio | 14.17% | 94/100 |
| Nonperforming Loan Ratio | 0.49% | 90/100 |
| Liquidity Ratio | 31.12% | 100/100 |
| Return on Assets | 1.40% | 76/100 |
| Total Assets | $21.0B | |
How does Customers Bank compare?
With a Bank Health Score of 92/100, Customers Bank sits 22.0 points above the national average of 70/100 for FDIC-insured banks. Within Pennsylvania, where 119 FDIC-insured banks are headquartered, Customers Bank ranks above the state average of 70/100 (Grade B).
The bank's Tier 1 capital ratio of 14.17% is the federal regulator's headline measure of bank capital strength — it sits comfortably above the 8% "well-capitalized" threshold.Its nonperforming loan ratio of 0.49% is healthy — most loans are current.
What changed in the last year?
Over the last four quarters, Customers Bank's Bank Health Score improved by 5.0 points to 92/100. Tier 1 capital strengthened by 1.19 percentage points to 14.17%.
Frequently Asked Questions
Customers Bank's safety rating is grade A, a Bank Health Score of 92/100 built from FDIC call report data. That ranks #578 out of 3,960 FDIC-insured banks nationally (top 15%). The rating weights Tier 1 capital (35%), loan quality (30%), liquidity (25%), and profitability (10%); Customers Bank's best component is liquidity (100/100) and its weakest is profitability (76/100).
The BankHealth safety rating converts four FDIC call report metrics into a single 0-100 score and an A-F grade. It weights Tier 1 capital ratio (35%), the inverted nonperforming-loan ratio (30%), liquidity ratio (25%), and return on assets (10%). For Customers Bank: Tier 1 capital scores 94/100, loan quality 90/100, liquidity 100/100, and profitability 76/100 — combining to 92/100 (grade A).
Customers Bank's Bank Health Score of 92/100 is 22.0 points above the Pennsylvania state average of 70/100. 119 FDIC-insured banks are headquartered in Pennsylvania.
Yes. Customers Bank (FDIC certificate #34444) is FDIC-insured, meaning each depositor is covered up to $250,000 per ownership category if the bank fails. FDIC insurance protects checking, savings, money market, and CD deposits — it does not cover stocks, bonds, mutual funds, or annuities.
More about Customers Bank
Customers Bank's safety rating is grade A, a Bank Health Score of 92/100 built from FDIC call report data. That ranks #578 out of 3,960 FDIC-insured banks nationally (top 15%). The rating weights Tier 1 capital (35%), loan quality (30%), liquidity (25%), and profitability (10%); Customers Bank's best component is liquidity (100/100) and its weakest is profitability (76/100).